REVIEWS

See What People Are Saying About Our Appliance Services


No matter where they live in Citrus Heights, California, our residential customers have relied on Five Star Appliance Repair for appliance repair services for every appliance in their homes, including washers, dryers, dishwashers, refrigerators, garbage disposals, stoves, ovens, ranges, and even microwaves. We’re grateful to them for their loyalty and years of return service.


We appreciate that our consumers want to spread the word about their excellent experiences with us and ongoing patronage of our company. We care about them enough to treat them like family.

Reviews


Wonderful service and very reasonable price. Had called a different repair company first and they wanted $300 to replace my dishwashers door seal. They were charging $198 for the part. Steve got the part for $60 and installed it and leveled my dishwasher.


- Kim

Last night I found the agitator of my washer not working. I left a message at 6:20 p.m. on Thurs. and Steve(?) called me back in 7 mins., gave me a quote for about $100 and said he could come on Mon. I offered an extra $50 to come out right away and he squeezed me in first thing the very next morning. He had the parts he needed on hand and was only here for 20 mins because of how long I take to write a check. Courteous, Professional, Fast.


- Aaron L.

Steve was great. He got me an appointment for the same week that I called, was well within the arrival time frame that he provided me and fixed my dishwasher in less than an hour for less than I was expecting. I will definitely be engaging their services in the future.


- Jessica J.

Finally found a repair company that knows what they are doing, shows up on time and won't charge you a ridiculous amount for the repair. I've tried other local repair companies and was ripped off. Five Star Appliance is by far the best! I will never use anyone else.


- Maria V.

Steve came out and helped fix my hotpoint dryer even though he doesn't usually work on that brand. He arrived early and gave me an excellent price. He was very nice and honest and will definitely recommend his services.


- Mike D.

Reasonable and fast! 100% would use again and recommend to friends and family.  So glad we repaired instead of replaced! Steve was on time and even gave us a call to let us know he was about 10 minutes away.


- Carrie S.

This was a great service

Would choose them again.


- Bobbi K.

Wonderful service and very reasonable price.  Had called a different repair company first and they wanted $300 to replace my dishwashers door seal.  They were charging $198 for the part.  Steve got the part for $60 and installed it and leveled my dishwasher.


- Kimberly V.

Steve was great. He got me an appointment for the same week that I called, was well within the arrival time frame that he provided me and fixed my dishwasher in less than an hour for less than I was expecting. I will definitely be engaging their services in the future.


- Jessica J.

he owner took my call and solved my problem over the phone in 5 minutes!! 5 other companies said they'd have to research & charge a service fee to come diagnose the issue (some as much as $100!!). This company has 30 years experience and the kindness to go with it. Such an amazing customer service experience. Any appliance I own will be repaired by this company in the future. Hands down!


- Jaclyn S.

Dishwasher wouldn't clean quite right or drain properly. He patiently and carefully removed every single teeny, tiny broken piece of glass I had broken over the years. So, I needed a new pump and cringed at the thought. But, he had one in the truck, was in and out in no time, and all at a super reasonable price...my dishes are shining clean again. Thank you!


- Nicole K.

January 6th 8pm-washer decides it's a good time to quite spinning. Januray 7th @ 7:45am I give Steve a call and leave him a message. He calls back within 20 minutes and we schedule an apointment same day, 4 hours later, for him to come out and take a look. He is quick, has the part on his truck, and I'm literally back in business within 30 minutes. Cost was very affordable too. I will be referring him to friends and family for sure!


- Jeff D.

Refrigerator was leaking from the back and based on previous excellent service we called Five Star. Alex was on time and quickly fixed our refrigerator leak! Service was A+++++ and this is our go-to for repairs!


- Antonio A.

It went good. Found the problem.


- Brenda W.

It went very well in a timely manner. Work & time as stated.


- Deborah J.

Arrived on time, he performed the work, and made suggestions for getting better performance from my dryer.


- Bryan F.

My washer was not working properly, so I called Steve, who was recommended by a friend. He said he would be out the next day between 11:00 and 1:00 to check it and give an estimate and would call first. He called about 10:15 and was here early. He thoroughly checked the washer and found a switch to be stuck. He didn't have the correct switch and had to order it. He said he would have it the next day and would be here between 12:00 and 2:00 and again would call first. He called and was here before 11:30 and had it fixed in a few minutes. Steve was professional and explained what was going on.


- George S.

I called them regarding repair of my microwave oven combo GE brand built in 1983. They asked me the model number and found that parts are no longer available for this unit. That saved me their $65.00 service call (a reasonable fee) and put on the right track. I felt very comfortable with tier knowledge and honest answer that it may not be fixable. My wife and I suspected that might be the case and they helped confirm our guess Being in a related service business myself for many years, it was refreshing to deal with a company that seems as honest and fair as I was dealing with my customers.


- Gary F.

Google review

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